Krelyza Privacy Policy

1. Scope of this policy

This Privacy Policy applies to Krelyza.com, its pages, contact features, and AI-assisted creator tools for YouTube, Instagram, TikTok, and Facebook.

It does not control the privacy practices of external websites, social platforms, hosting companies, AI providers, or other third parties that have their own privacy notices.

2. Information that may be collected

Information you provide

• Information included in emails or other communications sent to Krelyza.
• Topics, prompts, descriptions, preferences, and other text entered into creator tools.
• Feedback, support details, screenshots, page URLs, or technical information you choose to provide.

Information collected automatically

• Internet Protocol address and approximate location derived from it.
• Browser, device, operating system, language, and screen information.
• Pages visited, referring pages, access times, errors, and interaction data.
• Security, server, performance, and diagnostic logs.
• Cookie identifiers or similar technologies when enabled.

3. AI tool inputs and generated content

Krelyza’s creator tools may transmit the text you enter to an external artificial intelligence service, such as a Google Gemini API service, so that the requested output can be generated and returned to your browser.

Submitted prompts may include topics, target audiences, tones, keywords, descriptions, or other content details. They may be processed by Krelyza’s server and the applicable AI service provider.

Generated content may be temporarily handled in website memory, logs, security systems, or provider systems depending on technical configuration, abuse prevention, troubleshooting, and the provider’s applicable terms and policies.

4. How information may be used

Krelyza may use information to:

• Operate and provide website pages and AI-assisted creator tools.
• Generate and return requested titles, captions, scripts, ideas, and other content.
• Respond to support requests, feedback, corrections, and business enquiries.
• Maintain website security and prevent misuse, spam, fraud, and abuse.
• Diagnose errors, monitor performance, and improve usability.
• Understand general website usage when analytics are enabled.
• Comply with applicable legal obligations and enforce website terms.

5. Cookies and similar technologies

Krelyza may use cookies, local storage, or similar technologies for website operation, security, preferences, performance, analytics, and other enabled services.

You can control many cookies through browser settings. Disabling some technologies may affect website functionality. Where legally required, a consent tool should be used for non-essential cookies.

6. Service providers and disclosures

Krelyza may share or transmit limited information to service providers that support website operation. These may include:

• Hosting, content delivery, domain, caching, and security providers.
• AI model and API providers used to generate creator-tool outputs.
• Email providers used to receive and respond to communications.
• Analytics, performance, or error-monitoring providers when enabled.
• Professional advisers or authorities when disclosure is legally required.

Krelyza may also disclose information where reasonably necessary to protect users, investigate misuse, enforce policies, or comply with lawful requests.

7. Legal bases for processing

Where laws such as the European Union or United Kingdom data protection rules apply, information may be processed on one or more of these grounds:

• Your consent, where consent is requested.
• Performance of a service you request, such as generating content.
• Legitimate interests in operating, protecting, and improving Krelyza.
• Compliance with legal obligations.
• Establishment, exercise, or defence of legal claims.

8. Data retention

Information should be retained only for as long as reasonably necessary for the purpose for which it was collected, including website operation, security, troubleshooting, communications, recordkeeping, and legal compliance.

Retention periods can differ between hosting logs, security logs, emails, analytics records, backups, and AI provider systems. Information may remain in backups for a limited period after deletion from active systems.

9. Information security

Krelyza may use technical and organizational safeguards intended to reduce the risk of unauthorized access, misuse, alteration, disclosure, or loss.

No internet transmission, website, server, or storage system can be guaranteed to be completely secure. Users should avoid submitting sensitive or confidential information through public website tools.

10. Your privacy rights

Depending on your location and applicable law, you may have rights relating to your personal information, such as:

• Requesting access to personal information.
• Requesting correction of inaccurate information.
• Requesting deletion in certain circumstances.
• Requesting restriction of or objecting to certain processing.
• Requesting data portability where applicable.
• Withdrawing consent where processing relies on consent.
• Opting out of certain sales, sharing, targeted advertising, or profiling where applicable.
• Lodging a complaint with an appropriate data protection authority.

To submit a privacy request, email krelyza@gmail.com. Krelyza may need to verify your identity before completing a request.

11. Children’s privacy

Krelyza is not intentionally directed to young children and does not knowingly request personal information from children below the age at which parental consent is required under applicable law.

A parent or guardian who believes a child has provided personal information may contact Krelyza to request review or deletion.

12. International data processing

Website, hosting, security, email, analytics, and AI service providers may process information in countries other than the country where you live. Different countries may have different data protection laws.

Where required, appropriate contractual or legal safeguards should be used for international transfers.

13. Changes to this Privacy Policy

This Privacy Policy may be updated when Krelyza changes its tools, providers, website features, legal obligations, or data practices.

The “Last updated” date at the top of the page indicates when this policy was most recently revised. Material changes may also be communicated through the website when appropriate.